Cost-effective User Centred Design
Integrating UCD with development
Introducing User Centred Design: organisational issues
- Guidelines for introducing UCD
- Inland Revenue/EDS organisational issues case study
- Israel Aircraft Industries organisational issues case study
Justifying User Centred Design: the cost benefits
The benefits of user centred design
- Guidelines for calculating cost benefits
- Inland Revenue/EDS case study of cost benefits
- Israel Aircraft Industries case study of cost benefits
Usability maturity assessment
- Guidelines for assessing usability maturity
- Case studies of usability maturity assessment for IR/EDS and IAI
Selecting and tailoring methods to individual needs
Guidelines for selecting and tailoring methods
Which methods were used and why
- Inland
Revenue/EDS case study of choice of methods
- Israel Aircraft Industries case study of choice of methods
Experience with specific methods
- Inland Revenue/EDS case study of experience with methods
- Israel Aircraft Industries case study of experience with methods
Methods for assuring usability.
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