Usability, as defined by dictionaries and experts, is as an approach to making products easy to use, without undergoing special training. At usabiliTEST we are focusing mainly on web usability issues.
Using usabiliTEST's tools to collect relevant user data, can help you make critical decisions and lay a solid foundation for your website's information architecture and design.
usabiliTEST is not intended to replace expert advice. We see it this way: while only doctors are licensed to practice medicine, it is ultimately our own responsibility to maintain a healthy body. So, while there is no substitute to hiring a trained professional, you can still address a great deal of basic usability issues, which in turn can help you reach many of your goals, such as customer retention or conversion rates.
Start today with usabiliTEST's Remote Card Sorting tool or Remote Prioritization Matrix and test a validity of project's information architecture -- you might be surprised by the data you'll collect.
usabiliTEST is based at the edge of the Hill Country, in the capital city of the State of Texas -- Austin, home to a number of world-class high tech companies and a hand-full of rising start-ups. Our customers live all over the world.
I have completed a client project using the Online CardSort Tool provided by usabiliTEST. The performance of the tool has been excellent, and the support team was quick, effective and very easy to work with. They made several feature enhancements to the tool that enabled the test design I had hoped for, and fixed bugs in a timely way. The analysis packages offered by the tool were useful and provided insight, and I could download the raw data to do my own digging easily. ...In short, an excellent tool and experience all around. I will be back whenever I need to do this type of testing, rest assured.